Hello there! I'm Andrew Miner, the creator of Runbooks. I've been a software engineer, and a manager of software engineers for over 20 years now. In that time, I've used a great many "how to" documents, and wrote a great many as well. Except, they were always in makeshift tools which left a lot to be desired. I recently had the opportunity to start this company, and I decided that was the problem I wanted to solve.